Welcome
to Our Practice!
On
your first visit you will meet with our registration
staff prior to seeing a doctor. Please bring your
current insurance card(s) and insurance information.
It
is very important that you bring with you to your
appointment all information related to a previous
diagnosis and treatment of your injury or condition.
This may include X-rays, test results, chart notes,
current medications or operative reports.
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| Services: |
Urology
is the medical and surgical specialty that
deals with problems of the male and female
urinary tract (kidneys, ureter, bladder, and
urethra) and the male reproductive system.
These problems include: urological cancers
(including prostate cancer), impotence, urinary
tract infection, kidney stones, infertility
and urinary incontinence.
Our
eight HealthCare Midwest practitioners,
six urologists and two advanced practice registered
nurses, combine extensive experience, compassion
and the latest technology in addressing your
urological concerns.
The Continence
Center is dedicated to the diagnosis and
management of urinary incontinence.
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| Providers: |
Gregor
W. Blix, M.D.
James
B. Bour, M.D.
Anthony
R. Gauthier, Jr., M.D.
Robert
R. Isacksen, M.D.
Mark
A. Lucas, M.D.
Brandon
S. Rubens, M.D.
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| Contact
Us: |
Nichole
Olson, Operations Manager
Becky
Charkowski, Office Manager
601 John St Suite M206 C
Kalamazoo, MI 49007
Routine
Telephone Calls
- Medical
Questions:
Prescriptions and Refills
269-488-8304 : 8:00 am - 12:00 pm and 1:00 pm - 5:00
pm
Surgery Scheduling
269-488-8302 : Pre-Operative Tests
- Non-Medical
Questions:
Office Appointments
269-349-9745
Insurance and Billing
269-343-8800
Locations
Bronson
Methodist Hospital's Medical Office Pavillion
601 John Street, M-206C
Kalamazoo, MI 49007
Phone: (269) 349-9745
Fax: (269) 488-8305
Borgess
Medical Center's Medical Specialties
Building
1535 Gull Road, Suite 150
Kalamazoo, MI 49001
Phone: (269) 349-9648
Fax: (269) 349-7378
Three Rivers Site
Three Rivers Hospital
Medical Specialties Building
1111 West Broadway
Three Rivers, MI 49093
Phone: (269) 349-9745
Paw
Paw Site
Medical Specialties Building
404 Hazen St, Ste 100
Paw Paw, MI 49079
Phone: (269) 349-9745
Continence
Center
601 John Street Suite M-283
Kalamazoo, MI 49007
Phone: (269) 488-2191
Fax: (269) 488-8313
Prescriptions
may be filled at the pharmacy of your choice.
Prescription renewals should be requested
at the time of your office visit. If you
require a refill between office visits
you may call our clinical staff at 269-488-8304.
When
calling for prescriptions you will be asked
to provide your name, date of birth, and
the name, location, and telephone number
of your pharmacy. For refills, please also
have the name of your medication and the
dosage you are currently taking. Doing
so will help us accommodate your request
quickly and precisely.
Please
notify our office of any medication allergies
or sensitivities that you have.
Generally
prescription renewals will be completed
within 24 hours, however, please be aware
circumstance may extend this time frame.
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| Office
Hours: |
Appointments
may be scheduled by calling our office during
regular business hours. Patients are seen by
appointment only.
- Regular
Office Hours:
Monday - Friday 8am to 5pm
Emergent on-call service available 24 hours a day
Closed
12pm to 1pm for lunch
- Changes
or cancellations:
If you are unable to keep your appointment, please call
our office as soon as possible during regular office hours.
We will reschedule your appointment and release your original
appointment time to another patient.
Our
physicians handle many emergencies and it may
occasionally be necessary for us to change your
appointment. Under these circumstances, we will
try to contact you promptly to notify you of
changes or delays. Please be sure to
supply our office with a daytime phone number
where you can be reached. We will do
our best to accommodate you by scheduling a prompt
and convenient reappointment.
You
will be asked to give a urine sample when you
arrive. Please do NOT empty your bladder prior
to your appointment.
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| Insurance: |
Our
office participates with a variety of insurance
carriers. Since these arrangements change from
time to time, we will review our participation
status at the time of your registration appointment.
If you have a question about pre-authorization,
please contact your insurance carrier prior to
your appointment.
You
must bring your insurance card(s) to each appointment to
help us provide the most efficient and trouble-free
processing of your claim. If you are not insured,
we request payment at the time of service.
If
your insurance changes, please be sure to notify
us as soon as possible. Having accurate information
enables us to contact you promptly and submit claims
accurately.
HealthCare
Midwest has many physicians and service locations.
For your convenience you will receive one statement
for all HealthCare Midwest services. Any payment
made after the time of service will be applied
to your oldest balance.
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| Emergencies: |
If
you have an emergency that requires immediate attention,
call 911, or proceed directly to the hospital emergency
room.
If
you call our office for emergency problems after
regular business hours or on holidays, you will
be given an opportunity to speak to our message
center. The operator will ask you a few questions
and will contact the physician on call.
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