Urology is the medical and surgical specialty that deals with problems of the male and female urinary tract (kidneys, ureter, bladder, and urethra) and the male reproductive system. These problems include: urological cancers (including prostate cancer), impotence, urinary tract infection, kidney stones, infertility and urinary incontinence.

Our eight HealthCare Midwest practitioners, six urologists and two advanced practice registered nurses, combine extensive experience, compassion and the latest technology in addressing your urological concerns.

The Continence Center is dedicated to the diagnosis and management of urinary incontinence.

 

Gregor W. Blix, M.D.

James B. Bour, M.D.

Anthony R. Gauthier, Jr., M.D.

Robert R. Isacksen, M.D.

Mark A. Lucas, M.D.

Brandon S. Rubens, M.D.

Nichole Olson, Operations Manager
Becky Charkowski, Office Manager
601 John St Suite M206 C
Kalamazoo, MI 49007

Routine Telephone Calls

• Medical Questions:
  Prescriptions and Refills
  269-488-8304 : 8:00 am - 12:00 pm and 1:00 pm - 5:00 pm
  
  Surgery Scheduling
  269-488-8302 : Pre-Operative Tests
  
  
• Non-Medical Questions:
  Office Appointments
  269-349-9745
  
  Insurance and Billing
  269-343-8800
  

Locations

Bronson Methodist Hospital's Medical Office Pavillion
601 John Street, M-206C
Kalamazoo, MI 49007
Phone: (269) 349-9745
Fax: (269) 488-8305

Borgess Medical Center's Medical Specialties Building
1535 Gull Road, Suite 150
Kalamazoo, MI 49001
Phone: (269) 349-9648
Fax: (269) 349-7378

Three Rivers Site
Three Rivers Hospital
Medical Specialties Building
1111 West Broadway
Three Rivers, MI 49093
Phone: (269) 349-9745

Paw Paw Site
Medical Specialties Building
404 Hazen St, Ste 100
Paw Paw, MI 49079
Phone: (269) 349-9745

Continence Center
601 John Street Suite M-283
Kalamazoo, MI 49007
Phone: (269) 488-2191
Fax: (269) 488-8313

Prescriptions

Prescriptions may be filled at the pharmacy of your choice. Prescription renewals should be requested at the time of your office visit. If you require a refill between office visits you may call our clinical staff at 269-488-8304.

When calling for prescriptions you will be asked to provide your name, date of birth, and the name, location, and telephone number of your pharmacy. For refills, please also have the name of your medication and the dosage you are currently taking. Doing so will help us accommodate your request quickly and precisely.

Please notify our office of any medication allergies or sensitivities that you have.

Generally prescription renewals will be completed within 24 hours, however, please be aware circumstance may extend this time frame.

Appointments may be scheduled by calling our office during regular business hours. Patients are seen by appointment only.

• Regular Office Hours:
  Monday - Friday 8am to 5pm
  Emergent on-call service available 24 hours a day
  Closed 12pm to 1pm for lunch
  
• Changes or cancellations:
  If you are unable to keep your appointment, please call our office as soon as possible during regular office hours. We will reschedule your appointment and release your original appointment time to another patient.

Our physicians handle many emergencies and it may occasionally be necessary for us to change your appointment. Under these circumstances, we will try to contact you promptly to notify you of changes or delays. Please be sure to supply our office with a daytime phone number where you can be reached. We will do our best to accommodate you by scheduling a prompt and convenient reappointment.

You will be asked to give a urine sample when you arrive. Please do NOT empty your bladder prior to your appointment.

Our office participates with a variety of insurance carriers. Since these arrangements change from time to time, we will review our participation status at the time of your registration appointment. If you have a question about pre-authorization, please contact your insurance carrier prior to your appointment.

You must bring your insurance card(s) to each appointment to help us provide the most efficient and trouble-free processing of your claim. If you are not insured, we request payment at the time of service.

If your insurance changes, please be sure to notify us as soon as possible. Having accurate information enables us to contact you promptly and submit claims accurately.

HealthCare Midwest has many physicians and service locations. For your convenience you will receive one statement for all HealthCare Midwest services. Any payment made after the time of service will be applied to your oldest balance.

If you have an emergency that requires immediate attention, call 911, or proceed directly to the hospital emergency room.

If you call our office for emergency problems after regular business hours or on holidays, you will be given an opportunity to speak to our message center. The operator will ask you a few questions and will contact the physician on call.